Norton House Hotel & Spa, Edinburgh
Apa Kata Tamu
Lovely setting. Staff very friendly and helpful, and Porter actually refused a tip! One of our party had a sudden family bereavement the day we arrived and staff were patient, understanding and helpful in cancelling one of the 3 rooms we had booked and one of the treatments at no cost.
Karen
Oktober 2024
My room was great and I always love having a robe. The staff was very friendly and helpful, especially the young man who took us to our rooms, carrying a whole lot of our baggage. I loved the swing under the big tree on the grounds. The grounds were lovely and it felt like we were staying in a park.
Faith
Agustus 2024
Staff were very pleasant and helpful at all times. Breakfast was excellent. Rib-eye steak was cooked to perfection, absolutely delicious. room was clean and comfortable.
Margaret
Juni 2024
Property was lovely and spa facilities were excellent. All staff we met were very friendly but professional and nothing seemed too much for them to do. Breakfasts each day were really good with a very wide choice of continental, cooked from the hot buffet or from the a la carte breakfast menu. Dinners were also very good, and the steak was perfectly cooked when asked for 'rare' which is a rare situation! Also, one of us was vegan and the hotel were very accommodating, be it in the room with non-dairy milk substitute and even a whole pack of vegan-friendly biscuits, or having a good vegan choice on the breakfast and dinner menus and researching whether wines were vegan, too.
Tim
April 2024
Breakfast and dinner was amazing, great options especially when it was the buffet! The room was lovely, great views and very clean. The spa facilities were really nice too, and I loved that wellies were provided at reception for people to be able to go out for walks in the surrounding areas.
Stephanie
Mei 2024
Very comfortable room. Delicious food - really enjoyed our evening meal, stands up as a proper restaurant (which often hotels don't). Very dog friendly place. Staff were great. Shower and bathroom were great, love having a tv in the bath, really indulgent! Breakfast was excellent.
Robin
Januari 2025
The room was excellent (and met prior expectations) despite the relative proximity of the M8 and M9 motorways, a railway line and the airport- we had 3 excellent nights sleep. The breakfast was good with a wide range of food etc. With one exception the staff went out of their way to be helpful- very good customer service which is hard to find these days. The grounds were well maintained and stocked with a variety of plants etc
Brenda
September 2023
The facilities were incredible - the spa, hotel restaurant (some of the best food I had whilst in Scotland), the bed linens, the grounds (which had endless woods/trails/beautiful peaceful walks/runs to do), and the bespoke catering to support me having my two small dogs with me. I will be going back!
Erin
September 2024
Our stay at Norton House formed the last part of our honeymoon, we were so pleased we booked in here as it was amazing. Check in was quick and easy, we upgraded our room after the first night for the remainder of our stay and I must say the room was so spacious, clean and comfortable, the upper shower was the best ever. Spa treatments my wife and I had were excellent. The food in the main restaurant was also amazing, I am a bit of a food snob and like everything to be perfect and we were not disappointed (if you like steak, try the ribeye, one of the best I've ever had). All the staff were very friendly and helpful and in particular I must mention Stephanie, our waitress in the restaurant, so nice and helpful. We will definitely be returning to this hotel again next year.
Richard
Agustus 2023
Here is an enhanced version of your review: "The landscape and location of the hotel were picturesque, complemented by a very pleasant and helpful staff. Our experience surpassed expectations for a 4-star hotel. The dinner served was delicious, and the omelet was truly the best we have ever tried. This historic countryside hotel exudes beauty and coziness, providing a delightful stay." We even extended our stay 3 nights more.
Osama
Agustus 2024
Buat Reservasi